TMS Issue Tracking - QA and Production

We ran into what I think is a fairly significant product issue. When our customers create a quote through their portal, they get to the screen attached. If they select the Save Quote button at the bottom, it sends a quote email without a rate incl...

We have set up contracts with Omni profile Edge does not rates loads with Omni profile line items such as Stop charges, Unblocking charges, Border crossing fee etc We tried using accessorial profiles to add stop charges in edge rate, however when ...

Add capability in MG to initiate intermodal load to P44.

Can the current Load Board UI be adjusted to only extract to Excel the columns visible on any selected report? Referencing the EZClick model and how those reports download to an Excel file. We noticed columns are not extracted in order, additional...

We use ThousandEyes Monitoring tool to test the reachability of various vendor hosted sites. We use the same tool to monitor various Mercury Gate sites including ServiceDesk URL ( https://capws.cheetah.com/ServiceDesk2/ ), but we are not receiving...

From: Jillian Martinho <Jillian.Martinho@pb.com> Sent: Wednesday, April 19, 2023 4:39 PM To: Kayvan Shadpour <Kayvan.Shadpour@pb.com> Subject: Schedule Templates - MG** Hi Kayvan, Reyna George should have TM access and not access to ou...

Bill Bailey and Tom Visnovec have requested reports to be scheduled on regular cadence to track progress on improving the GEC transport carrier invoicing process. They need to track invoice auto-audit ratio in MG, as well as loads expected to be i...

After repeatedly juggling the idea of feeding Presort MercuryGate data into Snowflake (similar to what we've done for GEC), we’ve received a decision to proceed with this initiative, despite the Blue Yonder migration being in the close horizon. ...

I received a request from Shoaib Ali to have Bill To data fields populated in Snowflake. Bill To fields are not currently in scope of what we feed into Snowflake. Solution would be to add fields "BillTo Code”, “BillTo Name”, “BillTo Address1”, “Bi...

Initially Mercury Support Case#00078434 (Possible bug in Miscellaneous Configuration - Newgistics) was raised assuming there is a bug in the configuration. The support confirmed that it was because our custom loader (NGLoaderId) was not updated to...