TMS Issue Tracking - QA and Production

Prevent Late Reason Overwrite by Carrier

Related to carrier performance, the late reason input by a LH agent can get overwritten by a carrier update that is NS (normal service). Maybe Geno can put in a DRS to prevent the update of NS if there is already a late reason code on an event (but still let transportation users update the late reason).

Current PU Status – Pending late code exists to counter-act this issue.

  • Kayvan Shadpour
  • Feb 2 2021
  • Product Triage
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