TMS Issue Tracking - QA and Production

cURL HTTP Response for Service Desk URL

We use ThousandEyes Monitoring tool to test the reachability of various vendor hosted sites. We use the same tool to monitor various Mercury Gate sites including ServiceDesk URL ( https://capws.cheetah.com/ServiceDesk2/ ), but we are not receiving HTTP 200 response to my cURL request from that tool.

But when I access base URL of that, I do get HTTP 200 response, but not with the full Service Desk URL.


Here are the output responses for both those cURLs.


PS C:\Users\jpawar> curl -v https://capws.cheetah.com/ServiceDesk2/

VERBOSE: GET https://capws.cheetah.com/ServiceDesk2/ with 0-byte payload

curl : Server Error in '/ServiceDesk2' Application.

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application

prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be

viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a

<customErrors> tag within a "web.config" configuration file located in the root directory of the current web

application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>

<system.web>

<customErrors mode="Off"/>

</system.web>

</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web>

<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>

</system.web>

</configuration>

At line:1 char:1

+ curl -v https://capws.cheetah.com/ServiceDesk2/

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

+ CategoryInfo : InvalidOperation: (System.Net.HttpWebRequest:HttpWebRequest) [Invoke-WebRequest], WebExc

eption

+ FullyQualifiedErrorId : WebCmdletWebResponseException,Microsoft.PowerShell.Commands.InvokeWebRequestCommand


PS C:\Users\jpawar> curl -v https://capws.cheetah.com

VERBOSE: GET https://capws.cheetah.com/ with 0-byte payload

VERBOSE: received 146-byte response of content type text/html

StatusCode : 200

StatusDescription :

Content : <!DOCTYPE html>

<html lang="en">

<head>

<title>Cheetah Web Server</title>

</head>

<body>

<div>Server is reachable.</div>

</body>

</html>

RawContent : HTTP/1.1 200

Accept-Ranges: bytes

Cache-Control: private,no-cache="set-cookie"

Content-Type: text/html

Date: Sat, 06 May 2023 15:28:49 GMT

ETag: W/"146-1679513206306"

Last-Modified: Wed, 22 Mar...

Forms : {}

Headers : {[Accept-Ranges, bytes], [Cache-Control, private,no-cache="set-cookie"], [Content-Type,

text/html], [Date, Sat, 06 May 2023 15:28:49 GMT]...}

Images : {}

InputFields : {}

Links : {}

ParsedHtml : mshtml.HTMLDocumentClass

RawContentLength : 146



My request is to address below

  • Please help us to ensure we get HTTP 200 response for full ServiceDesk URL cURL query too.


  • Jeevan Pawar
  • Jun 26 2023
  • New
  • Attach files