TMS Issue Tracking - QA and Production

Hello Team, Wanted to check on a query, if a load is in Pending status, can we restrict to make any update to the assigned shipping order delivery #. Means, once a Shipping Order is assigned to a load, the SO should not accept any update to the de...

We ran into what I think is a fairly significant product issue. When our customers create a quote through their portal, they get to the screen attached. If they select the Save Quote button at the bottom, it sends a quote email without a rate incl...

We have set up contracts with Omni profile Edge does not rates loads with Omni profile line items such as Stop charges, Unblocking charges, Border crossing fee etc We tried using accessorial profiles to add stop charges in edge rate, however when ...

Add capability in MG to initiate intermodal load to P44.

Can the current Load Board UI be adjusted to only extract to Excel the columns visible on any selected report? Referencing the EZClick model and how those reports download to an Excel file. We noticed columns are not extracted in order, additional...

We use ThousandEyes Monitoring tool to test the reachability of various vendor hosted sites. We use the same tool to monitor various Mercury Gate sites including ServiceDesk URL ( https://capws.cheetah.com/ServiceDesk2/ ), but we are not receiving...